SynLube™ Lube−4−Life ®
100,000 MILE or 10 YEAR
Limited Lubrication Warranty Program
(For new cars, vans, light and medium duty trucks used in commercial service)
SynLube Incorporated makes following Warranty to the original vehicle owner or lessee:
SynLube Incorporated agrees to repair or replace, at its expense, the engine and/or transmission parts listed below, which fail or experience abnormal wear due to the failure of SynLube™ Lube−4−Life® Synthetic Super Lubricant(s) to provide proper lubrication.
This warranty lasts for the shorter of:
Warranty does not extend or replace the original vehicle manufacturer's warranty.
This Warranty only covers the following listed engine and/or transmission parts:
This Warranty is offered FREE of CHARGE to all SynLube customers who are original owners of a new 2015 or later model year vehicle.
The person(s) processing the application for this Warranty is not authorized to charge a fee for this Warranty or its processing, nor is he authorized to make any exceptions or changes in its terms, conditions, requirements or exclusions.
A.) THIS WARRANTY IS SUBJECT TO ALL OF THE FOLLOWING CONDITIONS AND EXCLUSIONS:
"New" for the purpose of this limited Warranty means only those vehicles manufactured within twelve (12) months prior to the date of receipt by SynLube Incorporated of the Warranty Application.
SynLube Incorporated will not refuse payment for such claims which otherwise comply with the terms of this Warranty, unless it demonstrates, in good faith, that one or more of these causes resulted in the damage claimed.
B. TO KEEP THIS WARRANTY VALID, YOU MUST COMPLY WITH ALL OF THE FOLLOWING REQUIREMENTS:
1.a.) The vehicle engine must be serviced only with SynLube Engine Lubricant, to keep the engine portion of this warranty valid.
1.b.) The vehicle transmission must be serviced only with SynLube Gear Lubricant, if manual transmission or with SynLube ATF if automatic transmission, to keep the transmission portion of this warranty valid.
1.c.) If the vehicle is equipped with separate differential(s), (applicable to rear wheel drive or four wheel drive vehicles only) than the differential(s) must be serviced only with SynLube Rear End Lubricant, if conventional differential or SynLube LSD, if Limited Slip Differential, to keep the differential and/or rear end portion of this warranty valid.
2.a.) The motor oil in the vehicle's engine must be completely drained and replaced with appropriate SynLube Engine Lubricant within one month or 1,500 miles after the purchase of your new vehicle, if the vehicle was previously used as demo*, replace the motor oil as soon as possible.
The Oil Filter must be also replaced with appropriate SynLube Oil Filter or OEM Filter. Use of aftermarket oil filters is not recommended because their filtration range and/or the filter element durability may not be satisfactory. This warranty will be void if any engine damage is caused by the defect or failure of the Oil Filter, unless SynLube Oil Filter is used.
2.b.) The gear oil or ATF in the vehicle's transmission must be drained as much as possible and replaced with appropriate SynLube Transmission Lubricant within one month or 1,500 miles after the purchase of your new vehicle, if the vehicle was previously used as demo*, replace the gear oil or ATF as soon as possible.
2.c.) If the vehicle is equipped with separate differential(s) the gear oil in the differential or rear end must be completely drained and replaced with appropriate SynLube Lubricant within one month or 1,500 miles after the purchase of your new vehicle, if the vehicle was previously used as demo*, replace the gear oil as soon as possible.
* Used oil sample may be required before warranty is validated and accepted by SynLube Incorporated on any vehicle that has more than 150 miles on the odo when purchased or was manufactured more than twelve (12) months prior purchase. Contact SynLube Incorporated prior oil change and request oil analysis and sampling kit.
3.) The air cleaner element must be replaced and the emission control system must be maintained in accordance with the manufacturer's recommendations.
4.) All services and required periodic maintenance (other than oil and oil filter changes) referred to in Section B must be performed by an automotive service center, or auto dealer.
5.) In the event of a claim, you must provide SynLube Incorporated with satisfactory evidence that all of the required services referred to in this Section B were performed.
6.) Each time SynLube Lubricant is used in your vehicle you must mail within ten (10) days a warranty validation card to SynLube Incorporated The card must clearly show the mileage of the vehicle and the date and amount and type of SynLube Lubricant used.
6.a) Alternately you can notify SynLube Incorporated and satisfy the above obligation by electronic means, either by e-mail notofiaction to firstname.lastname@example.org or by leaving a message at 1−800−SYN−LUBE. The notification must clearly identify the mileage of the vehicle and the date and amount and type of SynLube Lubricant used.
7.) You must check the lubricant levels regularly:
8.) Each time the lubricant level is checked you must within seven (7)days submit to SynLube Incorporated information that indicates the lubricant level(s) checked, the lubricant level, the amount and type of SynLube™ Lubricant that was added, if any, the lubricant level after the addition, the date when lubricant level was checked and the vehicle mileage. The submission can be made by mail, e-mail, or phone call to 1−800−SYN−LUBE voice mail service any time (24 hours, every day).
9.) You must replace the SynLube™ lubricants regularly:
* this requirement may be waived by SynLube Incorporated if oil sample is provided for oil analysis at this mileage interval
** see ATF information below
Whenever you replace SynLube™ lubricants protect the environment! Return the used lubricant to SynLube Incorporated for re-processing. You will receive appropriate credit for its return.
10.) You must replace the lubricant filters at following intervals:
and every 15,000 miles or every year thereafter if 15 micron Cellulose Oil Filter is used
or every 25,000 miles or every 2 years thereafter if 10 micron MicroGlass Oil Filter is used
* see ATF information below
SynLube Incorporated maintains and updates computer record of all registered SynLube™ users. If we fail to receive warranty validation cards that indicate the proper maintenance, checking of oil level and replacement of lubricant(s) or oil filters when required we will notify you, and instruct you to perform the proper maintenance. If we do not receive confirmation that the required action was timely and properly performed, this warranty may be subject to cancellation.
You must retain copies of all service receipts and repair orders to make a proper claim under this Warranty, and these must satisfactorily show that SynLube Lubricants were used, the mileage and date each time the lubricant and/or oil filter was changed in the vehicle, the identity of the vehicle to which the service was performed, and when the other services required in this section B were performed.
In most Automatic Transmission designs it is not possible to fully drain and therefore to completely replace all the ATF that is in the system. This is because Torque Converters, ATF Cooler and Cooler Connecting Hoses can not be conveniently drained.
If this is the case with your vehicle, than only the fluid that is lost when replacing the Automatic Transmission Filter should be replaced with SynLube™ ATF each time that the Filter is being replaced. This service should be performed every 30,000 miles or every 3 years.
C.) CLAIM PROCEDURE:
1.) SynLube Incorporated is the administrator for this Limited Warranty Program, in all cases you must notify SynLube Incorporated of a claim prior to having any repairs made by calling 702-683-8292 or write to:
P.O. Box 19294
Jean, NV 89019-9294
Claims must be made to SynLube Incorporated and not to or through an installer, distributor or dealer.
2.) You must provide SynLube Incorporated with all of the following:
a.) A copy of your Warranty;
b.) Copies of all service and repair orders that will verify compliance with the terms of this Warranty;
c.) Copy of your lease agreement if the vehicle is leased;
d.) Copy of the current vehicle registration card;
e.) Complete statement of damage and repair costs;
f.) Copy of the extended service contract if you are making a claim under Section A(4) above;
g.) Upon request, allthe SynLube Lubricant from the engine, transmission or differential(s) removed prior any repair and at the time the claimed damage was discovered.
3.) If it is apparent that the damage claimed is covered by this Warranty and you have complied with all of its terms, we will approve the claim and make payment after repairs are completed and only after all the replaced parts are received and inspected by SynLube Incorporated.
4.) The damaged and/or replaced parts will become the sole property of SynLube Incorporated after the claim payment is made and will not be returned.
5.) Any Warranty repairs may be made by the original car dealer or in the repair shop of your choice.
6.) Any claims for Warranty repairs that are not completed and all the above requirements not met within 90 days of claimed occurence will be denied, unless special written authorization is made in advance by SynLube Incorporated.
SynLube Incorporated responsibilities under this warranty are limited to the cost of repairing or replacing the damaged engine, transmission or differential parts listed above either in accordance with Section A(5) above or by payment of the deductible amount in the accordance with Section A(4) above. SynLube Incorporated is not responsible for incidental or consequential damages, cost of rental cars, or costs associated with the loss of use of the vehicle, etc. However, some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In addition, this warranty gives you specific legal rights and you may also have other rights which vary from State to State.
To apply for the FREE 100,000 mile or 10 year New Commercial Vehicle Lubrication Limited Warranty:
P.O. Box 19294
Jean, NV 89019-9294
SynLube Incorporated will mail you back a Warranty Certificate after processing and approving your application.
If you have any questions or comments regarding this Warranty or the use or application of any of our SynLube™ Lube−4−Life® Lubricant(s) products, or if you need an assistance in determining which product and/or what quantity of Lubricant or the Type and Model Number of appropriate Oil Filter for your vehicle, you can contact us any time by:
Phone: (702) 683-8292